Privacy Policy

Last updated: June 20, 2026

1. Information We Collect

We collect information you provide directly (name, email, country) when creating an account, submitting a project request, or contacting us. We also collect technical data (IP address, browser type, pages visited) via analytics tools.

2. How We Use Your Information

We use your information to: deliver our services and process payments; send transactional emails (receipts, license keys, ticket replies); send marketing emails if you opted in; improve our products; comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We share data only with: payment processors (Paddle/Stripe) for billing; email delivery services (Resend) for communications; Supabase for database hosting. All third-party processors adhere to appropriate data protection standards.

4. Cookies

We use essential cookies for authentication and session management. Analytics cookies are only set with your consent (EU/EEA users will see a consent banner). You can manage cookies in your browser settings.

5. Data Retention

We retain account data for as long as your account exists. Deleted accounts enter a 30-day grace period before permanent deletion. Form submissions are retained for 2 years for business records.

6. Your Rights (GDPR / CCPA)

You have the right to: access your personal data; rectify inaccurate data; request deletion; object to processing; data portability. Submit requests to privacy@tradeedgelab.com. EU users may lodge complaints with their local data protection authority.

7. Security

We use industry-standard security measures including TLS encryption, bcrypt password hashing, and row-level security in our database. However, no method of transmission over the internet is 100% secure.

8. Contact

For privacy requests or questions: privacy@tradeedgelab.com